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"Medical Management Support Services offers personalized
service with large scale operation capabilities. I upload
the codes and the money gets deposited into my account, for
the most part it is that simple. I would recommend them to
practices of any size. Whenever I have a coding question, be
it for a procedure, diagnosis, office supply use, or
workman?s comp related, I get a same day response, and they
are always there when I make a phone call. Very reliable and
provide easy to read monthly reports to verify that nothing
is missed." - Oleg I Reznik MD – Primary Care
“Medical
Management Support Services has been our billing service for
more than ten years. They came highly recommended, and they
have exceeded our expectations time and time again. They
work closely with our accountant, helping to manage the
business side of our practice. Our questions are answered
quickly and in terms that a non-CPA can understand. Their
service is so comprehensive for our small group that we do
not even have an office manager. Most importantly, their
integrity is impeccable. Obviously, I would recommend
Medical Management Support Services to any physician who
wants to concentrate on medicine and not the finances of a
practice.” - Patricia Jett MD - Neonatologist
“MMSS allows us the freedom and
piece of mind to work on program and physician development
rather than spending additional time on coding, billing and
collections. Having the experts handling this piece gives
us a sense of security and satisfaction knowing the work is
being done in a way that we would want to have it done.
They are professional, accurate, timely and offer great
service. Any medical practice or program where focus and
energy is on development should consider joining MMSS.”
Nancy Roberts - Director of Physician Services PMMC
“The benefits to me of working with MMSS have been
immeasurable. They were able to guide me step by step in
setting up my solo practice and have consistently provided
me with thoroughness, timely reports and helpful advice -
including keeping up to date with new regulations and coding
changes. Even though my practice was anticipated to be
small because I had cut back to a part time practice, they
were not hesitant at all to work with me and provide me
their best service. Chris Woody always responds promptly to
my questions and follows through with issues discussed. The
staff at MMSS are courteous, supportive and responsive in
all of their communications with me.” - Cornelia Byers
MD – Rehabilitation
“Medical
Management Support Services (MMSS) has been the billing and
bookkeeping service for Ashland Pediatrics since 1999.
After becoming independent of Medford Clinic, we were not
prepared to bring billing in-house, and the fact that they
provide bookkeeping services has been helpful as far as
payroll processing and preparation of financial data for our
CPA. One area in which they have been particularly helpful
is in working with us to establish a business budget to
project income and expenses for our corporate year. Their
analysis of charges, services, reimbursements and
expenditures has allowed us to create a framework that has
worked well in allowing us to monitor our bottom line.”
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John Englehardt – Administrator, Ashland
Pediatrics PC.
“I
am new to this area and MMSS has helped ease my transition
into my new job. They are easy to contact and helped answer
all of my questions. They even researched and coordinated
with my bank to help set up options that fit my needs. I
look forward to working with them in the future.” -
Jackie Wilk – Neonatologist
“We joined MMSS with my office in the fall of 2006, with
billing done in my office, but collections at subsistence
levels only. Our billing/AR program had been orphaned (By
our software provider), and was largely unsuccessful,
despite long hours by my biller.
At the recommendation of a fellow solo Family Medicine
provider in Grants Pass, we signed on, and saw billing
increase by about 75%, just less than double the months
before. Collections increased as a percentage of charges, so
our actual collections doubled within 6 months.
At the request of Chris Woody that MMSS become "more than a
billing service", we requested and received reports to
optimize our performance, such as:
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Collections per hour of work
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Advantage/disadvantage of in-house phlebotomy
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Immediate instructions on vaccination billing
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Fluctuations in cash receipts
(? employee misbehavior)
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EHR solutions, interfaced with billings
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Optimized hospital charge codes
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Advice regarding conversion rate adjustments
Most billing or account questions are answered with a
single short phone call to someone at Medical Management.
Harder questions may take a day. We no longer worry about
Medicare billing, primary/secondary coverage.
We have hired a consultant from another billing/management
service to look over our books and billing/rec't records. He
found our numbers to be good enough that he actually
recommended that we would not benefit by switching to
another company.” - Steven Foutz MD – Family
Practice
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